k3bd's Privacy Policy

This privacy policy has been issued on behalf of the k3bd platform and applies to the https://k3bd.lat website and all related services. This policy has been prepared specifically for our users residing in Bangladesh.

When you register on k3bd, use our services, or visit our website, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

k3bd, as a safe and reliable online entertainment platform, holds your privacy in the highest regard. We believe that transparency and trustworthiness are the foundation of a healthy user-platform relationship.

k3bd collects your information through various methods. A detailed description of the information collected is provided below:

2.1 Information You Provide Directly

When you create an account on k3bd or use our services, we collect the information you voluntarily provide:

• Full name and identifying information
• Date of birth (for age verification)
• Email address
• Mobile phone number
• Preferred username
• Payment method details (related to bKash, Nagad, Rocket, or bank accounts)
• Documents required for identity verification

2.2 Automatically Collected Information

When you visit or use our platform, the following information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Date and time of visit
• Log of which pages were visited
• Session duration and type of activity
• Referral source (how you arrived at our site)

2.3 Transaction-Related Information

We securely store information related to your financial transactions such as deposits, withdrawals, and betting activity. This is used for account security and fraud prevention.

k3bd uses collected information only for the following legitimate purposes:

3.1 Account Management & Security

• Verifying your identity and ensuring account security
• Detecting and preventing unauthorized access and fraudulent activity
• Verifying the age of your account — our services are for users aged 21 and above only
• Maintaining transaction history and resolving disputes

3.2 Service Improvement

• Personalizing the user experience
• Identifying and resolving technical issues on the platform
• Analyzing data to develop new features and services
• Analyzing preference patterns to improve the gaming experience

3.3 Meeting Legal Obligations

• Complying with applicable laws and regulations
• Following anti-money laundering (AML) rules
• Responding to legitimate requests from relevant authorities

3.4 Customer Support

Your contact information is used to communicate with you, respond to support requests, and send important account-related notifications. k3bd provides 24/7 support in both Bengali and English.

k3bd adopts industry-leading technical and organizational measures to protect your personal information. Our security framework consists of the following layers:

4.1 Encryption & Data Security

• All data exchanged between you and our servers is secured through SSL/TLS encryption
• Stored sensitive data is protected by strong encryption algorithms
• Payment-related information is stored separately in accordance with the highest security standards

4.2 Access Control

• Only authorized personnel have access to your personal information
• A role-based access control system is in place
• All internal access is logged and reviewed regularly

4.3 Server Infrastructure

Our server and data storage infrastructure is operated in internationally accredited, secure data centers. Regular security audits and vulnerability assessments are conducted.

k3bd does not sell or rent your personal information to any third party. However, limited data sharing may occur in specific circumstances:

5.1 Service Provider Partners

Selected partner organizations providing services on our behalf (such as payment processors, technology infrastructure providers, and gaming software suppliers) may have limited access to information. Under our agreements with these partners, they may use this information only for specified purposes and may not share it with any other party.

5.2 Legal Obligations

We may be required to disclose information in accordance with court orders, legitimate requests from law enforcement agencies, or applicable legal requirements. In such circumstances, we will disclose only the information legally necessary.

5.3 Fraud Prevention

Limited information may be exchanged with authorized bodies for the purposes of anti-money laundering (AML) and fraud detection. This is essential for the protection of all our users.

5.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer involving k3bd, user data may be transferred. We will notify you appropriately before any such change and you will be given the opportunity to have your data deleted.

k3bd uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our platform.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They keep your login session active, keep security features enabled, and remember your preferences. Disabling these cookies may cause the platform to not function properly.

6.2 Functional Cookies

These cookies remember language preferences, display settings, and other personalized preferences. They make your experience more convenient.

6.3 Analytical Cookies

These cookies are used to understand how our platform is being used. The data collected is analyzed anonymously in statistical form, which helps us improve the quality of our services.

6.4 Cookie Control

You can accept or decline cookies by changing your browser settings. However, disabling certain essential cookies may cause some of our services to not function properly.

k3bd respects your control over your personal information. You have the following rights:

7.1 Right to Access Information

You can find out at any time what information we have collected about you. If you contact our support team, we will provide a summary of the information we hold about you.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. We will process the request after appropriate verification.

7.3 Right to Delete Information

After closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal or regulatory obligations.

7.4 Right to Object to Data Processing

You may object at any time to the use of your information for marketing communications. Contact our support team directly to stop such communications.

7.5 Right to Data Portability

Where technically feasible, you may request your personal information in a structured, machine-readable format.

To exercise any of the above rights, contact our customer support team. We will aim to respond to your request within 30 business days.

k3bd's services are intended exclusively for adults. Users must be 21 years of age or older to use our platform.

We do not knowingly collect personal information from anyone under the age of 21. If we are informed that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account.

If a parent or guardian believes their child has registered on our platform, please contact our support team immediately. We follow a strict process for age verification.

k3bd retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by legal obligations.

9.1 Active Accounts

While your account is active, we retain all your necessary information. Transaction information is kept to ensure service quality and for dispute resolution.

9.2 Closed Accounts

After an account is closed, data required to meet legal and regulatory obligations is retained for a specified period. Once that period has passed, the data is securely deleted or anonymised for analytical purposes.

9.3 Backups and Archives

For system security and business continuity, certain data may remain in backups and archives for an additional period. This data is not actively processed and is kept in a secure location.

k3bd may update this privacy policy from time to time. Changes may be made due to updates to the service, legal requirements, or improvements to business practices.

For significant changes, we will notify you by email or through a notification on the platform. The "Last Updated" date will be shown at the top of each version.

If you continue to use k3bd's services after a revised policy is published, you will be considered to have agreed to the new policy. We therefore advise you to review this policy periodically.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. k3bd's data protection team is ready to assist with all your enquiries.